Main Website Model - Standard & Premium Packages
Last updated: November 11, 2024
Granular Interface operates as a digital atelier, where every website is crafted as a unique work. Unlike agencies using templates or generic components, we build everything from scratch, creating a 100% unique digital experience tailored specifically to your vision and brand.
The entire relationship between builder and client is 100% human. Every design decision, every interaction, every line of code is based on the concepts and ideas we discuss together. This is bespoke web development in its truest form.
From first contact to your live website, here's exactly how we work together:
We begin with a complimentary 30-minute consultation where we discuss your project, goals, and vision. This is a no-pressure conversation to understand what you need and how we can help.
If you wish to proceed, we prepare a custom offer specifically for your project. This includes:
Once you decide to move forward, you'll receive access to your dedicated client portal. This is your central hub for the entire project:
Payment is required upfront to begin your project:
Once payment is received, your project officially begins. We start with design concepts and proceed through development according to the agreed timeline.
This is where the magic happens. Our team begins crafting your unique website from scratch:
Standard Package: 24 hours to completion
Premium Package: 48 hours to completion
Before launch, you'll have the opportunity to review your website and request changes:
Included revisions: Each package includes a specific number of revision rounds. Additional revisions outside the original scope may incur extra fees, which we'll discuss with you before proceeding.
Once you approve the final website, we handle the launch process:
Premium Package Bonus: Includes first-year domain registration (up to $25 value) and 3 months of free maintenance (worth $74.97)
After launch, we're here to support you:
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To ensure a smooth project and timely delivery, we ask that you:
Important: Delays in providing feedback or materials may affect the project timeline. We'll keep you informed and adjust deadlines accordingly.
Upon full payment, you own the final website and all custom designs created specifically for your project. We retain the right to showcase the work in our portfolio unless otherwise agreed. We maintain ownership of our development frameworks, tools, and methodologies.
Each package includes specified revision rounds during the review phase. Additional revisions or changes beyond the original scope will be discussed and quoted separately before work begins.
If delays occur due to client feedback, content provision, or approvals, delivery timelines will be adjusted accordingly. We'll communicate any timeline changes promptly.
Projects may be cancelled with written notice. Any work completed up to the cancellation date is non-refundable. We will provide all work completed to that point.
Website hosting is not included in the base package price unless you subscribe to our optional Maintenance Plan ($24.99/month), which includes hosting. Premium packages include 3 months of maintenance at no additional cost.
Business hours support is provided Monday through Friday, 9:00 AM to 6:00 PM. We aim to respond to all inquiries within 24 business hours.
We warrant that all work will be performed with professional skill and care, following industry best practices. However, we cannot guarantee specific business results, search rankings, or compatibility with all future technologies.
Our liability is limited to the amount paid for the service. We are not liable for indirect damages, lost profits, or consequential damages arising from the use of our services.
Need More Detailed Liability Protection?
For comprehensive legal framework including indemnification clauses, force majeure provisions, and jurisdiction-specific terms, view our Liability Protection Terms.
If you have any questions about these contract terms or our process, we're here to help.
ULTRANARRATIVE LTD
Trading as: Granular Interface
Email: hello@ultranarrative.com
Phone: +44 7459598819